Employee Assistance Program
Pershing County Employees may contact the Horizon Health Employee
Assistance Program by calling:
1-800-820-1305 or by visiting their website at
http://new.mylifevalues.com/default.asp and
logging in using
username: poolpact and password: eap
Horizon Online Services
On this site, you will find a rich variety of resources, information and
tools for everyday living. Simply click on the categories to access
resources and information.
Telephonic and Face-to-Face Services
In addition to these web-based services, your EAP provides responsive,
caring and effective telephonic and face-to-face counseling to help
balance your personal and professional life. EAP counseling services are
provided in a counselor's private office or telephonically, depending
upon your preference. Some of the areas the EAP can help with include:
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Personal balance
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Emotional wellness
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Marital/relationship issues
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Family issues
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Communication skills |
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Stress management
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Alcohol and drug issues
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Work-related issues
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Grief issues
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Financial and legal concerns |
Confidential:
What goes on between you and your counselor is strictly confidential.
Your employer will not be informed of your participation. Information
will only be released with your permission, or as required by law for
child or elder abuse, or in a life-threatening situation. Read more
about confidentiality.
Comprehensive:
You are eligible for several sessions per incident. Call us to find out
your exact benefits. When you need additional services, Horizon works in
conjunction with your mental health benefits through your health plan or
provides community resources as needed to ensure that you are able to
resolve your particular issue. The EAP is in addition to any mental
health benefits you may have through your health plan. All EAP
counselors are qualified mental health professionals. If for any reason
you do not feel comfortable with your counselor, please let us know that
so we can reschedule you with someone else. It is very important to
Horizon that you feel comfortable with your counselor.
Cost Free:
This is a prepaid benefit purchased by your employer, so there is no
charge when using the EAP service.
Accessible:
The EAP staff is available 24 hours a day, 365 days a year, for
counseling, consultation, appointment scheduling, and referrals.
WorkLife Services
With today's hectic lifestyles, many employees don't have the time and
/or energy to address their day-to-day concerns and responsibilities. To
help you better manage your everyday responsibilities, our WorkLife
consultants can research and provide consultation on a variety of
WorkLife issues, including but not limited to:
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Child care centers
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Sick Child Care Providers
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Summer Camps
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Elder care resources
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Assisted Living Facilities
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Adult Day Care Programs |
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Pet care
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Adoption
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Education
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Daily living services
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Fitness Centers
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Self Improvement Groups |
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Based on the information provided during the telephonic consultation, a
WorkLife consultant researches your WorkLife concern to identify the
most appropriate resources for addressing your concern. Referrals also
include information regarding available services, fees, checklists and
tip sheets are delivered to you via e-mail, fax or priority mail,
depending upon your preference. You simply access your WorkLife benefit
by calling the toll free telephone number to speak with a WorkLife
consultant, or access resources by clicking through this website.
Horizon's WorkLife program receives no financial benefit from the
provision of referrals to third parties. All referrals and information
provided are unbiased and based upon your identified needs. We do not
endorse, guarantee, or promote any service or program.
Legal and Financial Services
Through the legal/financial component of EAP/WorkLife Benefit, you and
members of your household have convenient access to qualified legal and
financial professionals who can help resolve issues and concerns that
may arise in your life. This is a cost-free benefit provided to you by
your employer and can be accessed online
here.
Horizon offers the information on this web site for general educational
and informational purposes only. This information is not intended as a
substitute for advice, treatment, or recommendations from healthcare
professionals. It is important to follow the advice of your physician
and other health care professionals regarding your individual medical,
health and mental health care needs. For a life-threatening emergency,
dial 911 or go to your local emergency room.
Algún contenido está disponible en español. Busque la etiqueta "Espanol".
Employees who have any questions or concerns regarding these services
should contact the